Play Responsibly at MQ8

Where to Find Free, Confidential Help

Talk to a doctor or a licensed counsellor trained in gambling addiction. Free, confidential support is available from Gamblers Anonymous, GamCare and Gambling Therapy. Search for these organisations by name to find their phone and chat services. Telling one person you trust is the hardest step and the most important. It does not have to be a professional—a friend or family member can help you decide what to do next.

Protecting Minors

This site is for players aged 18 and older only. If you share a computer, use filtering software such as Net Nanny or Cybersitter to block gambling sites. Parents should also enable access controls on mobile devices. Do not share your account details or leave the platform open when you step away. If you suspect a minor has used your account, contact support immediately to lock it.

Taking a Break or Self-Excluding

A cooling-off period pauses your account for days or weeks. Self-exclusion closes your access for a fixed term, such as six months or a year, and cannot be lifted early. Both stop deposits and gameplay. To start either, contact support in writing and state how long you want to be away. The site will honour your request and block your account for the full duration you choose.

Do You Have a Problem?

Ask yourself honestly: Do you chase losses by betting more to win back what you lost? Have you borrowed money or sold something to keep playing? Do you hide how much you gamble or lie about time spent? Do you play to escape stress, boredom or sadness? Do you need bigger stakes to feel the same excitement? Have you missed work, sleep or family events because of gambling? If the answer to any is yes, it is time to get help.

The Facts About Gambling and Money

Gambling is entertainment that costs money. It is not a way to earn income. In the long run, the odds always favour the operator, so you will lose more than you win. No system, streak or staking plan changes this. Play only with money you can afford to lose, and treat any win as a bonus, not a guarantee. If you find yourself relying on gambling for financial relief, stop and seek help.

Setting Limits on Your Play

You can set daily, weekly or monthly deposit limits in your account settings. Loss limits and session time limits work the same way. A tighter limit takes effect immediately; a looser one only applies after a cooling-off period. Reality-check reminders pop up at intervals you choose, showing how long you have been playing and your net result. To set or change any limit, visit the account or responsible-play section of the lobby.

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