Skip to content
MQ8 logo
VIP Monthly RewardsDaily Rebate 6%24/7 Live Chat

Privacy Policy for MQ8

How Long We Keep Records, Cookies and Your Choice and Why We Hold This Data.

How Long We Keep Records

Contact form messages and the personal data within them are retained only for as long as needed to handle your request and any follow-up. Once the matter is resolved, we delete the records. Automatic server logs are kept for a short period, typically a few weeks, to allow for troubleshooting and security analysis. After that time, they are purged automatically and cannot be recovered.

Cookies and Your Choice

This site uses cookies to remember your preferences and to gather anonymous statistics about visitor behaviour. These small files help the platform function smoothly and let us see aggregate trends in traffic. If you turn off cookies in your browser, the site will still work for basic browsing. However, you may lose some conveniences, such as remembering your language choice or keeping you logged into any account features. No essential functionality will be lost.

Why We Hold This Data

The information from your contact form is kept so we can reply to your query and provide the assistance you requested. Without it, we cannot respond to you or resolve any issues you raise. The automatic technical records help us understand how visitors use the site, which pages are popular, and where problems occur. This allows us to improve the site's performance and layout for everyone.

Your Rights to Access and Delete

Under Malaysian personal data protection law, you have the right to request a copy of any personal data we hold about you. You can also ask us to correct or update inaccurate information. To make a request, please use the contact page on this site. We will verify your identity and respond within the legally required timeframe. If you ask for deletion, we will remove your data unless we are legally obliged to keep it.

Who We Share Data With

We share data with our hosting provider and analytics services. These companies act strictly on our instructions and are bound to protect your information. They cannot use it for their own purposes. We never sell your personal data to third parties. No marketing lists are traded, and no data is given to advertisers or other organisations without your explicit consent, except where required by law.

What We Collect and When

When you use the contact form on this site, we receive the details you type in, such as your name, email address, and message. We only collect this information at the moment you choose to submit it to us. Separately, our web server automatically records technical data for every visit. This includes your IP address, browser type, and which pages you view. This collection happens passively as you browse the site, without you needing to do anything.

Fishing, Slot Games, Live Casino, Arcade cover the rest of the lobby; the bonus covers what it costs to claim.